Last Revision: April 20, 2021
We collect two types of information (“Information“):
Personal Information and General Information may be linked together. Different types of General Information also may be linked together and, once linked, used to identify a unique individual.
A visitor can access and browse our entire Site and download the Hands of Hope App at any time without providing any Personal Information that expressly identifies him. We do not collect information that would personally identify you unless you choose to provide it. However, in order to make full use of the Hands of Hope Services as made available via the Site and/or the Hands of Hope App, you may be required to provide Personal Information. The Information collected and how we process it depends on how you use and access the Site, and use and download the Hands of Hope App.
We will retain the Information to provide to our Site or the Hands of Hope App for as long as needed to provide you with the Hands of Hope Services. We will also retain and use the Information you provide via the Site or Hands of Hope App as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you delete the Hands of Hope App, any Personal Information will be moved out of our active databases, but will still be retained in our systems pursuant to our clinical data warehouse, data backup, and data retention policies.
The Site is designed and intended for adults. In accordance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect, store or use Personal Information about children under the age of 13. Please contact us at email@example.com if you have reason to believe that a child under the age of 13 has provided us with Personal Information.
California law permits residents of California to opt out of Hands of Hope’ disclosure of Personal Information to third parties for their direct marketing purposes. You may choose to opt out of the sharing of your Personal Information with third parties for direct marketing purposes at any time by submitting a request in writing to Hands of Hope PT PC, 1423 Bedford Avenue, Brooklyn, NY 11216 or by sending an email to firstname.lastname@example.org. Note that this opt-out does not prohibit disclosures made for non-marketing purposes. California law also permits residents of California to request and obtain from Hands of Hope once per year, free of charge, a list of third parties (if any) to which Hands of Hope has disclosed Personal Information for such third parties’ direct marketing purposes in the prior calendar year, as well as the type of Personal Information disclosed to those parties. If you are a California resident and would like to request this information, please submit your request in an email to: email@example.com or by writing to Hands of Hope PT PC, 1423 Bedford Avenue, Brooklyn, NY 11216 . Requests via telephone or facsimile will not be accepted. The email subject line or mailing envelope and the content of your request must include the phrase “NYS Personal Privacy Protection Law (PPPL),” and include your name, email address (if you would like to receive a response via email) or mailing address (if you would like to receive a response via postal mail).
We follow generally accepted industry standards, including HIPAA and use technical and organizational measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of Personal Information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect personal data, we cannot guarantee its absolute security:
Identity theft is of great concern to Hands of Hope. Safeguarding Information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your login information, or national identification numbers in a non-secure or unsolicited email or telephone communication. For more information about identity theft, visit the Federal Trade Commission’s website at www.ftc.gov.
The Site, Hands of Hope App, and Hands of Hope Services rely on the Internet and mobile networks, which are not always secure. We use commercially reasonable efforts to maintain the confidentiality, availability, and integrity of any Information we collect, but we cannot assure that the use of the Site, Hands of Hope App, or Hands of Hope Services are secure or that your Personal Information or other data that we may have will be secure. In the event that we become aware of a security incident, we will notify you to the extent required under applicable law.
CONTACTING Hands of Hope
Our website address is: https://hoh.kenrys.net.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
If you request a password reset, your IP address will be included in the reset email.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.